Payments
There are 2 ways to pay the deposit in order to secure your booking:
1) Debit/credit card payment over the phone.
2) Bank transfer to our business bank account.
Please find our bank account details in the invoice provided.
Please call us on +442080874604 to make credit/debit card payment. Our lines are open 10am-10pm Monday – Sunday.
A&J Entertainment Ltd (“the Agency”) provides services subject to the following Terms and Conditions:
- Agency Status
The Agency acts solely as an introductory agency. All artistes supplied are self-employed and are individually responsible for their own tax and National Insurance contributions. - Scope of Liability
These Terms and Conditions apply to all bookings unless otherwise agreed in writing. The Agency accepts no liability for any loss, damage, or claim arising from a booking, except where a breach of these Terms and Conditions has occurred. In such cases, liability shall be limited to the total booking fee paid directly to the Agency. - Contractual Relationship
Upon the arrival of the artiste(s) at the event location, the contractual relationship exists directly between the client and the artiste(s). - Venue Details
The client must provide a complete and accurate venue address. Failure to do so, resulting in the artiste(s) being unable to locate the venue, will lead to forfeiture of any fees paid or payable. - Zero Tolerance Policy
The Agency enforces a strict zero-tolerance policy regarding any form of racial, verbal, or physical abuse towards its artiste(s). Any such behaviour will result in the immediate termination of services without refund. This policy also applies to any abusive conduct via telephone or electronic communication. - Client Contact Information
The client must provide a valid and operational contact number for the day of the event. If the Agency or the artiste(s) are unable to contact the client and the booking cannot proceed as a result, all fees will be forfeited. - Music Requirements
The artiste(s) will provide music via CD, USB, or smartphone. The client is responsible for supplying a suitable sound system for playback. - Payment to Artistes
Any outstanding balance must be paid directly to the artiste(s) upon their arrival at the event. - Booking Fees
All booking fees must be paid in advance unless otherwise agreed in writing. In the unlikely event that the artiste(s) fail to attend, the Agency will refund the booking fee within 7 working days of the event date. - Cancellations
Clients must notify the Agency of any cancellation as soon as possible. All cancellations will incur a charge equal to 100% of the booking fee. - Age Restrictions
Where adult entertainment services are provided, both the client and all attendees must be aged 18 or over. The client is responsible for ensuring compliance with this requirement. - Substitution of Artistes
While every effort is made to provide the client’s preferred artiste(s), the Agency reserves the right to supply suitable replacements where necessary. - Complaints Procedure
Any dissatisfaction must be reported to the Agency at the time of the event while the artiste(s) are still present. The Agency will make reasonable efforts to be available by telephone during the booking. - Artiste Conduct
While the Agency takes reasonable care in selecting its artistes, it accepts no responsibility for their individual conduct.
A&J Entertainment Ltd
Company Registration Number: 07863597
18 Colston Road, London, SW14 7PQ.
PHONE: +442080874604.
Email: info@stripandthecity.co.uk